Forgive me if there's a more appropriate sub to post this in, I'm new to reddit.
Situation: I just moved into a new place. Internet is great for the most part, I can stream and browse just fine across all devices, except when I PC game in a live world (Overwatch, to be specific) and it's lag galore. If it'll help anyone, I can share some videos and various netgraph screencaps that I've taken from my gameplay, but on average in some test matches the ping jumps up to around 600. I've followed several online suggestion guides, tech support threads, and the advice of friends on things like: updating the graphics card, trying to reduce interference, redownloading the game, everything I can think of. No dice so far.
Specifics: - The PC is Windows 10, ASUS G751JL. - When I went to my aunt's place over the weekend, I took the laptop with me to test if I could game there, and everything ran perfectly. Because of this I'm nearly certain it's just a WiFi issue (especially considering I was the only one on the WiFi at my aunt's place, and in my new apartment I'm sharing it with the building). For that reason all of my possible solutions are centered around strengthening internet connectivity. - There's a 5G network and a 2.4G network. I'm on the 5G. - My numbers from speedtest.net were on average, 3-6 ping and 10mbps for download. My speed from fast.com was 6mbps. I'm not an expert, but both of those numbers sound normal to me, so I hoped this issue with gaming on a 'live' connection is fixable.
So for the past week I've been looking into ways to make the signal stronger.
Bad news: - The building controls the wifi, so I have no way to interact or change the router. This strikes off WiFi extenders from my list. - No ethernet in my new apartment. I was planning on asking the office if ethernet was available, and even though I admittedly have very little idea about how ethernet works, I figured the lack of an ethernet outlet probably answered that question for me. - If it helps for context, it's a communal building, sort of. Imagine it like a very nice dorm, or hotel, just for young professionals. It does mean a lot of people could be on the network at a given time. For that reason I tried to test the connection at an obscure time - Sunday midday and Monday morning. Sadly the problem was still there.
Today I went to my local Sprint and Verizon stores to see if the guys there had suggestions. So over the past week from both professional and amateur techies, I've heard various responses ranging from "You're screwed" to "Maybe try X." I don't want to give up and am willing to buy a device to help me here, but I don't want to pay an exorbitant amount of money playing whack-a-mole guessing which thing will help me just so I can play one video game.
What I'm considering: - WiFi adapter. Aside from a suggestion from the guy at the Sprint store to check out NetGear and "avoid anything labeled N300," I'm flying blind and do not know how to identify a good adapter for me. I'm also vaguely aware of how things labeled "for gamers" are usually jacked up prices when they're really just the same as the normal product, but I'm dumb enough not to know when I'm being ripped off. So, suggestions of adapters would be greatly appreciated, along with how to spot what I need. - Friend suggested a WiFi card. Never heard of it before yesterday, no idea where to start looking. - A few people suggested setting up my phone as a hotspot, but that sounds both expensive and unreliable for gaming. - Honestly, any other suggestions from people here!
TL;DR: I need to boost my internet. Direct interaction with the router isn't available. Suggestions of devices would be much appreciated. Also I'd be interested to hear similar anecdotes/situations of how people might have solved this problem in something like a college dorm, if applicable.
ETA: I am an idiot and even though there is a phone in my room, I never thought to check to see if it was detachable from the wall. It is. The panel beneath it looks like this: https://pbs.twimg.com/media/DcuYYuMX4AApvqG.jpg
, which looks suspiciously like an ethernet outlet to me, though I don't have the faintest idea what kind of ethernet cord to get. So it is now my top priority to check out ethernet cords tomorrow after work! But I am still keeping this thread up because I feel like it would be helpful to hear recommendations of signal boosters, if they're cheap.